Refund Policy
This page is maintained by Rutivio App, the owner of the Rutivio service. Last updated: July 2026.
30-day money-back guarantee
Rutivio App offers a 30-day money-back guarantee on Rutivio Premium subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Payments for Rutivio are processed by our reseller and Merchant of Record, Paddle.com Market Limited ("Paddle"). To request a refund, visit paddle.net and locate your order using the email address you used at checkout, or contact us at support@rutivio.app and we will assist you.
Cancellations
You can cancel your subscription at any time from the Billing section in Settings, or through the Paddle customer portal. Cancelling stops future renewals; you keep access until the end of the current billing period.
More information
For the full merchant refund terms that apply to your purchase, see Paddle's Refund Policy.